Information Technology

We support all NYU Steinhardt purchased devices. This includes desktops, laptops and mobile devices. We are able to offer basic troubleshooting for most devices in-house and we are able to facilitate service calls with external vendors when needed.

  1. NYU Steinhardt
  2. Desktop Support
  3. Troubleshooting & Help

Zoom - Change Virtural Background

Changing Virtual Background in Zoom

 

How to Use Change to a Virtual Background

1. Locate Zoom App icon and launch

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 2. Sign in by using SSO

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3. Enter “nyu” (No Quotation marks) as your company domain

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4. Click “Open zoom.us”


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5. Click the setting gear on the top right hand corner

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6. Click “Virtual Background”

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7. If you get this message, click “Enable this feature anyways”


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8. Select virtual background 

Zoom_Virtual_Background.png


Troubleshooting

Checking for Updates

Click your Name Initials (Top right hand corner) and go to “Check for Updates”

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FAQ

Minimum Hardware Requirement

https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

If you get an error message: Computer doesn’t meet requirements (example below)

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Check for updates

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