Information Technology

We support all NYU Steinhardt purchased devices. This includes desktops, laptops and mobile devices. We are able to offer basic troubleshooting for most devices in-house and we are able to facilitate service calls with external vendors when needed.

Zoom - Change Virtural Background

Changing Virtual Background in Zoom

 

How to Use Change to a Virtual Background

1. Locate Zoom App icon and launch

Screen_Shot_2020-03-30_at_1.20.00_PM.png

 2. Sign in by using SSO

Screen_Shot_2020-03-30_at_3.27.06_PM.png

3. Enter “nyu” (No Quotation marks) as your company domain

Screen_Shot_2020-03-30_at_3.31.35_PM.png

4. Click “Open zoom.us”


Screen_Shot_2020-03-30_at_3.33.36_PM.png


5. Click the setting gear on the top right hand corner

Screen_Shot_2020-03-30_at_3.35.51_PM.png

 

6. Click “Virtual Background”

Screen_Shot_2020-03-30_at_3.38.20_PM.png

7. If you get this message, click “Enable this feature anyways”


Screen_Shot_2020-03-30_at_1.24.26_PM.png
8. Select virtual background 

Zoom_Virtual_Background.png


Troubleshooting

Checking for Updates

Click your Name Initials (Top right hand corner) and go to “Check for Updates”

Screen_Shot_2020-03-31_at_9.18.15_AM.png

FAQ

Minimum Hardware Requirement

https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

If you get an error message: Computer doesn’t meet requirements (example below)

Screen_Shot_2020-04-14_at_12.47.43_PM.png

Check for updates

Screen_Shot_2020-03-31_at_9.18.15_AM.png

Did this article not answer your question?

Submit a Request
back to top