Information Technology

We support all NYU Steinhardt purchased devices. This includes desktops, laptops and mobile devices. We are able to offer basic troubleshooting for most devices in-house and we are able to facilitate service calls with external vendors when needed. .

Zoom - Change Virtural Background

How to Use Change to a Virtual Background

  1. Locate Zoom App icon and launch

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  1. Sign in by using SSO

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  1. Enter “nyu” (No Quotation marks) as your company domain



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  1. Click “Open zoom.us”

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  1. Click the setting gear on the top right hand corner

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Click “Virtual Background”

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  1. If you get this message, click “Enable this feature anyways”

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  1. Select virtual background 

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Troubleshooting

 

Checking for Updates

 

Click your Name Initials (Top right hand corner) and go to “Check for Updates”

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FAQ

 

Minimum Hardware Requirement

 

https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

 

If you get an error message: Computer doesn’t meet requirements (example below)

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Check for updates

 

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